Brandi Stankovic facilitated the first ever THINK Action webinar as a follow up to the CO-OP Financial Services THINK 13 Conference. The webinar included a dynamic and web-interactive discussion on positioning your organization for relevance.
The webinar was fan-freaking-tastic! I learned so many things to start implementing at my institution today. Wow! Thank you Mitchell Stankovic and Associates" -John S. The session included the Strategic Leadership Environment: how to insure that your organization is not only surviving but thriving in today's market. What members should you be targeteing? What questions should you be asking? Next, the webinar discussed the importance of vision and how to engage your team with your leadership vision. The webinar reviewed was to gauge your leadership competencies on a strategic level. Where do you need to improve as a leader? Finally the webinar reviewed organizational culture and the impact that culture can have on your team and environment. The webinar was full of actionable items and tools to start implementing today! If you would like more information or would like to view the archived webinar. Please contact us. To register for the remaining webinars, click on the links below: Webinar #2 - Engaging Talent - JUNE 26, 2013Talent may be the only remaining competitive advantage that will sustain your credit union. It is all about matching the people to their talents. Is CHANGE being properly managed in your organization? Are you aligned based upon historic conditions or are you pro-actively positioned to deliver on your brand promise? Actions speak louder than words. Webinar #3 - Enhancing Member Experience - AUGUST 7, 2013
It is all about the delivery and the passion to make a difference. Take risks. Do the unexpected. Leadership sets the tone; people deliver the experience.
Disrupt Business As Usual was the theme of the 2013 CO-OP THINK conference, and the Disruption Challenge did just that. A spirited debate of industry leaders and experts. Team Measured included, Jill Nowaki of MAPS Credit Union; Frank Diekman of the CU Journal; and Sandra Scott of Patelco. Team Massive included Sarah Snell Cooke of the Credit Union Times; Patrick Baster of First Financial Credit Union and Michael Bell of Howard & Howard.
The debate will feature a panel of experts that the two teams will ask questions of to help support their arguments. Experts include:
* Dr. Brandi Stankovic, partner, Mitchell, Stankovic & Associates
* Mollie Bell, chief engagement officer, Filene Research Institute
* Chip Filson, chairman, Callahan & Associates
Disruption was in the air this morning at THINK 13. In the first ever Disruption Challenge, two teams faced each other on the question of what kind of change credit unions need: massive or measured.
In more than an hour of solid debate, our panels and experts let fly with a range of ideas and opinions about technology, our business model, the member experience and more.
- “Credit unions should stop taking an affirmative action approach to younger members. Don’t do unto others what you would do unto yourself. Do unto me what I would like done.” – Dr. Brandi Stankovic, Mitchell, Stankovic & Associates
Day 3 of THINK 13 started with a lively “Disruption Challenge”, pitting Team Measured and Team Massive against each other, supported by Team Experts to debate if the credit union needs massive or measure change.
What are the common elements for changes in the credit union movement? Persuasion Campaigns, creating a learning opportunity, institutionalizing the change effort. The key to successful change is adoption throughout the credit union and making sure the change goes through measured processes.
What should credit unions do adapt to evolving payment options? Credit Unions should stop the “affirmative action” approach to banking, focus on the members they serve best and not serving everybody. Most importantly, focus on multi-channel strategies.
Mitchell, Stankovic and Associates is a proud sponsor and volunteer for Aids for AIDS of Nevada (AFAN). AFAN has led the AIDS Walk Las Vegas for over twenty years. Brandi Stankovic manages the volunteer effort at the organization and this year helped to facilitate hundreds of volunteers and thousands of walkers.
Last year, more than 9,000 people walked raising over $450,000. Over 250 corporate and community teams raised 70% of the total funds collected. Teams represent some of the leading corporations and organizations in Southern Nevada including Walgreens, Nordstroms, Citi Group, M.A.C Cosmetics, UNLV, Wells Fargo, Penn & Teller and many more.
The subject of business change and risk will be hotly debated by industry leaders at CO-OP Financial Services THINK 13 Conference. “The Disruption Challenge” will host two debating teams that will be pitted against each other to argue competing approaches to business change and risk. The debate will feature a panel of experts that the two teams will ask questions of to help support their arguments. Experts include:
* Susan Mitchell, CEO, Mitchell, Stankovic & Associates
* Dr. Brandi Stankovic, partner, Mitchell, Stankovic & Associates
* Mollie Bell, chief engagement officer, Filene Research Institute
* Chip Filson, chairman, Callahan & Associates
“THINK 13 is focusing on change management in a business environment characterized by disruptive forces,” said Stan Hollen, president/CEO of CO-OP. “We have assembled two highly qualified teams of presenters, and a panel of experts, on massive and measured change. Both approaches are options credit unions should consider, and our design with this unique debate is to help credit unions determine the best way to navigate these disruptive times.”
The debate will be held at the start of the Thursday, May 2, general session at the Swissotel in Chicago.
Also, don't miss Mitchell Stankovic and Associates Impact Session on April 29th at 2:30pm. Hunger Games Leadership - Path to Relevance Starts with You!
What makes a great leader? Relevance! What makes a great credit union? Relevance! To ensure the credit union is positioned for the future requires member engagement, staff excitement and a value proposition that can be communicated in a relevant way through your high performance leaders. This session will kick start the conference and introduce you to a webinar leadership series that will be available for you to share when you return to your credit union.
Aid for AIDS Nevada (AFANLV) hosted a benefit at MEET Las Vegas, Desserts With Friends, to honor all of the donors, partners, and volunteers that make a difference with AFANLV and the lives of their constituents. The benefit included an array of delicious desserts courtesy of several community organizations, including Hard Rock, Cupcakery, Pinkberry and more. Brandi Stankovic was honored for her volunteer work with the Red Ribbon Community Award for Outstanding Service. She volunteers with the organization to help raise money, facilitate and plan events, and manage community volunteers. We are honored to support the organization and facilitate their vision in the community. Photos www.pbth.net, Captured from AFANLV Facebook, www.facebook.com/AFANLV
 THANK YOU to the Nevada Sister Societies for generously supporting children's charities this holiday season. In lieu of a December meeting, each of these sister societies make donations to the Busia Orphanage in Kenya, a World Council program supported by the Global Women's Leadership Network.
 Additionally, the NV Sister Society made an additional donation of diapers and cash from Boulder Dam Credit Union on behalf of World Council and the Network to Southern Nevada Social Services, administered by Catholic Charities. We are grateful for their commitment to changing lives in communities across America and the world.
 Brandi Stankovic led a session on Marketing Your Chapter for the California and Nevada Annual Meeting Chapter Forum. The session included tips on how to engage existing members in your credit union chapter as well as tactical strategy on how to increase membership.
The session gave the attendees a Chapter Action Plan that included goals in Education, Events, Traditional Marketing and Online Efforts. Chapters must capitalize on their online presence through social networking and other media to gain the attention of the membership. Online tools, both credit union specific and general public, can take your chapter to the next level. There is a new era of consumers... let's capture their attention!
For more information or to schedule a session with the MSA team, please contact us at 855-362-2002.
Mitchell Stankovic and Associates was proud to help plan and facilitate the 26th annual Black & White Party for Aid for Aids Nevada.
Hosted by 8 News Now anchor Chris Saldaña and presented by AFAN and the Hard Rock Hotel & Casino, the Black & White Party provides a unique experience for community involvement through a night of gourmet food, expertly mixed drinks and live entertainment to benefit the largest nonprofit serving Nevada's HIV/AIDS community. All Black & White Party proceeds benefit AFAN. For more information, please visit www.afanlv.org.
Credit union women are catalysts of economic change. We find opportunity when faced with roadblocks. We empower others to help themselves. We make a difference. Together, what could we achieve if we connected women throughout the League of Southeastern Credit Unions, the United States, and globally? WOCCU has created the Global Women’s Leadership Network (GWLN) to provide women the opportunity and resources to make a measurable impact today in the lives of their members and each other.
This session is an opportunity to meet and network with powerful and influential credit union women from Alabama and Florida. Learn how you can join the network and become a part of this exciting new WOCCU program in the United States and globally.
Susan Mitchell and Brandi Stankovic discussed in their session I AM a Credit Union: Consumer Storytelling = Grassroots Growth how to build member connections within the community and exploit the power of outreach by taking ownership, literally, of the credit union. This was during the 2012 COOP THiNK Conference in Boca Raton, Florida.
Consumers have transformed into producers. Just look at Twitter, Instagram or other tools that allow people to be creative and produce content. New applications and platforms are emerging that are less about conversation and more about collaboration. Pinterest and Facebook come to mind. Meaning, people have different expectations from credit unions when it comes to marketing. Credit Unions have to combine best practices with innovation in the spirit of Steve Jobs: “It’s really not possible to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.” While it’s important to activate your audience, you need to do it on their terms: customized, personable. You need to listen to members and prospective customers. Or, you’ll suffer the consequences. Just ask United.Don’t make the story too complicated, keep it simple, get to the point and say it over and over and over again. Be succinct. Empower people.Just like Dr. Pepper’s taps into the power of individuality. And Credit Unions are about members. Because I AM a Credit Union. This grassroots campaign shows that once you give people a platform and shared purpose to rally around, they will get involved. We have an abundance of stories to tell. Give people the opportunity to share their story with the world and they will spread the word for you. I AM a Credit Union. Are you?
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